This is David and he is a copier technician.
In the office at 8:00am, the first thing to do is to discuss with the service coordinator the task that is assigned to him by his service manager.
Once he gets his work orders he plans carefully and makes some research and analyzes the error codes before proceeding to the client. He makes sure that all the service tools needed to perform his task are on hand. Makes a call to the client to secure his gate pass so that no time is wasted. At the end of the day, he makes sure that the customer is satisfied with the service he rendered. Till the next customer service, able computing copier technicians at your service! A service with a heart and dedication that will surely make customers smile.