Getting customers is hard. On the other hand, keeping them is the most challenging part. The fierce competition that currently exists in the market does not even make it any easier.
Once customers shop regularly and use the services a business provides, then we can generally claim that they are satisfied customers.
Here is one case of a satisfied customer, Betty Moses. She always makes sure to visit & shop at Able Home & Office Goroka on a monthly basis. She doesn’t mind travelling for two hours from Kundiawa to get all her supplies inspite of awful road conditions and her crutches.